0151 356 8776

Privacy Policy

M R Bloor and Company Ltd is the data controller and is a UK registered company; authorised and regulated by the Financial Conduct Authority (FCA), and operates from the registered business address of The Business Centre, Oaklands Office Park, Hooton Road, Cheshire, CH66 3PZ. “We”, “Us” and “Our” in this privacy policy refers to M R Bloor and Company Ltd. We reserve the right to amend this privacy policy at any time and without notice in response to changes in data protection laws and privacy legislation.

Your Rights

Under the General Data Protection Regulation (GDPR) you have the right to access or obtain copies of the personal information held about you by us.

A response to your request will be provided to you within one month of us receiving a valid request. If you wish to exercise this right against our partners you will need to write to them directly. In accordance with the GDPR, we will not charge for this information in most cases.

You have the right to request that we correct any inaccuracies in the personal information held about you. Please contact us on 0151 356 7451. You are also entitled to request the removal of your personal data from our records. To do so, please email admin@mrbloor.co.uk, or write to the Data Protection Officer, The Business Centre, Oaklands Office Park, Hooton Road, Cheshire, CH66 3PZ. For security reasons, you must include your full name, address and date of birth when writing to us.

You have a right to submit a complaint to the Information Commissioner if you believe we have not complied with our obligations under the GDPR.

https://ico.org.uk/global/contact-us/

You have the right to have your data transmitted directly to another data controller where technically feasible.You have the right to restrict data processing, where this does not conflict with our contractual obligations, where;You contest the accuracy of the personal data we hold

  • The processing is unlawful and you oppose the erasure of your data
  • We no longer need the data for processing, but the data is required by you for the establishment, exercise or defence of legal claims
  • You have objected to the processing of your data pending the verification of whether the legitimate grounds for processing override your objection
  • You have the right to object to the automated processing of your data including, but not limited to, profiling. This excludes where the processing is necessary for entering into a contract, or the performance of our contractual obligations.

Uses For Your Data

The data you provide to us will be used by us (or our trusted service providers acting on our behalf) for the following purposes:

  • Quotation: Your data will be used to provide you with the best quote with our trusted partners in relation to the insurance services you are requesting a quotation for.
  • To ensure our insurers and credit providers have the necessary facts to assess your insurance risk, verify your identity, to help prevent fraud and to provide you with their best premium and payment options, they may obtain information from third parties at quotation and renewal and in certain circumstances where policy amendments are requested. This information includes a quotation search from a credit referencing agency. This search will appear on your credit report and will be visible to other credit providers. It will be clear that this is a quotation rather than a credit application by you to pay by monthly instalments.
  • We may use scoring methods to assess this application. This information may also be used for debt tracing and the prevention of money laundering as well as the management of your account. Alternatively, we may ask you to provide physical forms of identification.
  • Customer Services: Should you need to query, amend or cancel a policy you have taken up with us, we will use your personal data to assist you with the action or enquiry you are contacting us for.
  • To contact you in any way (including mail, email, telephone, text or multimedia messages) about products and services offered by us and/or carefully selected partners unless you have previously asked us not to do so. You can opt-out of receiving such information at any time by contacting us.

Data We Collect

We collect personal data and sensitive personal data as part of providing services to you. We may also monitor or record calls, emails, SMS messages or other communications in accordance with UK and European law.

Types of data we may collect

Personal data

Examples of personal data we may collect includes:

  • Name, address, date of birth and gender
  • Telephone numbers and email address
  • Occupation and other lifestyle information
  • Credit/debit card details
  • Claims history
  • Criminal convictions

Sensitive personal data

Examples of sensitive personal data we may collect includes:

  • Medical history

Call recording and monitoring

We monitor or record calls, emails, SMS messages or other communications for:

  • Business purposes such as quality control and training
  • Processing necessary for entering into or performance of a contract
  • Prevention of unauthorised use of our telecommunication systems and websites
  • Ensuring effective systems operation
  • Meeting any legal